SHIPPING POLICY

Delivers between 5-7 days on average after processing, but kindly allow up to 10 days for your order to arrive as carriers face delays at times.

Standard Ground Shipping

Delivers up to 5 days after order is processed.

Expedited Shipping

Delivers up to 3 days after order is processed. This shipping method is not available for orders shipped to Alaska or Hawaii and for orders over 5lbs.

**All shipping rates will be calculated at checkout depending on what you choose**

How Do I Check the Status of My Order?

Once your order has shipped, you will receive a tracking number in your shipping confirmation email. Please allow up to 48 hours for your tracking information to updates as the carriers sometimes do not update it right away.

If you have not received your order within the shipping times that you chose, please contact

[email protected].

Making Changes to Your Shipping Address

Our team ships orders daily from Monday-Friday. Unfortunately, if you input your shipping address incorrectly, it is likely that we will not be able to update your shipping address before it is sent out. 

Where Do We Ship To?

Some of our cannabinoids/hemp products cannot be shipped to certain states, based on local laws & regulations. Specific information can be found on the product page.

Kratom Shipping Policy

We currently ship our Kratom products to all states in the U.S. EXCEPT for the following states*:

• Alabama
• Arkansas
• California
• Connecticut
• Indiana
• Louisiana
• Rhode Island
• Utah
• Vermont
• Wisconsin

In addition, we do NOT ship Kratom products to the following cities/counties*: